Client Experiences

5 Stars

We were moving from out of state and Billie was recommended to us. She was awesome to work with - extremely knowledgeable in the area and was able to guide us on the pros/cons to the many homes we looked at within the communities we were exploring. Her knowledge of homes and the area in Edmonds, Shoreline, even Kemore/Bothell was extremely valuable to us given our limited time and exposure to these communities. When we finally did identify the home, she worked extremely hard for us to bring the deal together. She never stopped representing us and advocating for us even once the sale contract was signed. She went above and beyond by even representing us in follow-up inspections that we were unable to be present at to ensure our interests were being represented prior to the actual closing. She then took the time to still be with us at the closing and continued to follow-up with us post closing to make sure we were good and getting settled. We would highly recommend her to anyone that is looking for a realtor that is knowledgeable of the Northwest suburbs and is looking for a realtor that will represent them throughout the entire process. I don't know of many realtors that would have worked so hard post sale to ensure our interests were being met. This was so critical given we were not in the area to effectively support this and she just took it upon herself to step in and act on our behalf. Without her diligence and persistence I'm not sure it would have come together and it certainly took a lot of pressure and stress off of us knowing she was there and looking out for us. Billie's depth of experience, skills, and knowledge showed throughout our search and home purchase. Someone with less skill and experience could not have brought this together or represented us as well. We would highly recommend and would utilize Billie in the future for any real estate needs in the area. She is responsive, professional, and driven to support her clients.

Wonderful Experience

My wife and I had a wonderful experience working with Billie Lunsford while buying our first home. She was an expert in the area we were looking (Edmonds, WA) and her positive relationship with others in the trade and area made for a smooth, enjoyable, and hassle free purchase. I would recommend Billie to all my friends, especially first-time home buyers.

A Thank You from PAWS.

Your generosity is helping injured, orphaned and sick cats, dogs and wildlife get the second chance they deserve. Thank you for your recent gift and your continued support.

Billie's "average" is better than many agents "excellent".

Billie's average is better than many agents "excellent". Her"excellent" sets the bar high and could be used as an example to up and coming agents. She couldnt have done anything better.
We have known Billie since early 2008. She was professional and informative about the area and at the same time friendly and warm.
She worked very close with us advising how to stage our home to sell and what we could do to update some rooms without breaking the bank. She went above and beyond once we moved as the house sold after our move.
We believe all agents should be held to the high standards Billie holds herself to. We will recommend Billie to any of our friends in the NW Washington area that she services without hesitation. She is honest, professional and phenomenal and Windermere is lucky to have her.
Doug and Martha

Considering this was a tight market this was no small feat.

Thanks to Windermere Real Estate Shoreline and specifically your broker, Billie Lunsford, for a terrific job. With her help, my sister and I were able to sell our parent's family home this past June (2010) in less than two months after listing. Considering the tight market, this was no small feat. Billie is very knowledgeable as well as gracious and generous with her time. She offered to assist with an estate sale and later helped us stage the home with her personal furnishings. She kept us updated every step of the way and worked with the buyer's Realtor to help move the sale along. We were particularly glad that Billie was there the day of closing procedures when several technical issues arose. Her many years of real estate experience proved invaluable. My wife and I will likely move in the next two years and Billie has already been helpful in developing a plan. We have highly recommended her to family and friends. Billie is a true gem and we look forward to working with her again. ~Donald Rogers

Thank you, Billie, for the wonderful job you did in helping us sell our house!

Through your efforts at having more than the normal number open houses, we were able to lock up a sale just four weeks after the house was listed. Other houses were taking many months to sell because of the poor state of the economy. In the beginning, you were incredibly helpful in guiding us how to best prepare our house for sale. And the care you took in listing our house was amazing, from the fantastic photos to the detailed description of the house's features. After the house was listed, you were in constant touch with, making sure that we knew where things stood at all times. After we received an offer to purchase, you helped us frame our counter offers, enabling us to reach agreement with the buyer. And all the way through closing, you guided us and kept us informed about the status of things (inspection, buyer's loan, appraisal, etc.). All in all, we are extremely satisfied with how you helped us, and we will gladly recommend your services to others. ~Tom & Nalini

She has since bought and sold 4 homes for me

I have known Billie for over 20 years. I first meet her at an open house, she has since bought and sold 4 homes for me. I wouldn't use anyone else, she's a bulldog yet has the tack to pull even the most difficult deals together. I trust her insight, she's been doing this long enough and knows me well enough that her advice has always been spot on. I can't recommend Billie enough, she's a true pleasant professional. K. Douglas

A letter to the owner

Dear Gary,

We've never had the chance to meet, but I've had the pleasure of working with one of your
agents, Billie Lunsford, on a recent transaction. I have never taken the time to write or send a
review about another agent I've worked with, but I thought the level of service Billie provided
warranted I do so.
I don't pretend to big a big producer, but I coordinate at least a couple of transactions a month,
so I'm dealing with several agents on a regular basis. By far, working with Billie was one of the
most pleasurable and non-adversarial transactions I've had in a long, long time. Billie truly
made it feel like we were working on the same team.
Don't get me wrong, there are plenty of agents out there that are nice to deal with, but Billie
truly went far and beyond in helping everyone out, to make this a great transaction. Anyone
can talk about things, but Billie coordinated each and every step ofthis transaction with utmost
care and professionalism.
The property was a small investment duplex, and several issues arose at different points in the
transaction. Billie was in constant communication with all issues, and more importantly, was
there to help in resolving all the issues. She was great at working her client through reasonable
solutions to everything, as well as helping us on our end of the transaction. Her experience in
the industry clearly shown through, and made working with her an absolute success.
If Billie is representative of your office, I hope to do many transactions with you in the future!

John Angelo Flavin, ChFC , CFP , CLU , CCIM™
Synergy Financial Management, LLC

Billie's the best and I would recommend her to anyone!

Billie helped me purchase my first house recently. I was completely unfamiliar with the entire process and Billie assisted and advised me, patiently explaining every step. She was always available to answer questions and clearly has great experience and knowledge of the business. Her response to my emails (which were numerous!) was very fast, usually within an hour. She helped me find the perfect house and I couldn't be happier with my new place. She was always professional when dealing with sellers, but also lots of fun to work with. Billie knows the area very well, which was a great help to me. I am very lucky to have found her and had her help guiding me through this process. Billie's the best and I would recommend her to anyone! -Kate M.

Billie is great!

Billie is great. She really stayed on top of everything for us. And she's fun to work with!

Billie is very knowledgeable, gracious and quite generous with her time.

Billie is very knowledgeable, gracious and quite generous with her time. She even offered to assist us with an estate sale several months before we hired her. Then, upon listing our parents' home with Billie, she helped stage it with her personal furnishings. Throughout the process, she kept us updated every step of the way. Also, whenever necessary, Billie worked with the buyer’s agent to help move the sale along. We were particularly glad that Billie was with us the day of closing procedures, when several technical problems surfaced which she quickly solved. Billie's many years of real estate experience proved invaluable. My wife and I will definitely be hiring her again when we are ready to sell our own home.

Friendly and efficient. Very professional.

Billie had patience and perseverance in helping us discover what we were really interested in for an investment property. - Sheridan and Christine H.

She was the BEST!

She did everything well, even when we were stressed. She was the BEST! We were completely happy. The important services that Billie Lunsford provided: communication, responsiveness and great people skills - James M and Linda G

Patient and personable

Billie Lunsford helped us discover what we were really interested in for an investment property. She was patient and very personable. - Sheridan and Christine H.

A very good experience

Billie Lunsford gave us good advice and had great follow though; especially with the selling agent who tended to be disorganized. - Ryan and Aurora P.

Great Support

We were referred to Billie through a colleague at BOFA. She offered us great support from start to closing – she was friendly and did an awesome job!
Aadia and Omar B.

Wonderful to work with

We have worked with Billie on a couple of occasions. She has a strong knowledge of the process, friendly service, great advice and was always available. She was wonderful to work with. Stephen G. & Stacey A.

Professional and knowledgeable

I have no idea what she could have done better! She gave me constant communication, and was professional and knowledgeable. She explained things clearly and was a joy to work with. Andy B.